Who we are
ICON is an IT consulting firm based in Dominican Republic, primarily serving the Caribbean and Latin America. Founded in 1987 with the goal of delivering the power of information to the individual in small and medium companies, ICON has been one of the most important Dynamics GP (Great Plains) partners in the region since 1993. We are Microsoft Certified Partners and Small Business Specialists, with extensive certifications and experience in Microsoft Dynamics GP, Dynamics CRM, Retail Management and multiple third-party products.
What we do
ICON focuses on ERP software solutions for the small and medium companies market. Our primary service is licensing and implementation of Dynamics GP (Great Plains) and related business software solutions in several industries. Our expertise in small business is perfect for companies looking for a one-stop shop for financial software, vertical solutions, windows infrastructure and security products and services. We also provide advanced integration and customization services to help our customers get the most out of their Microsoft Dynamics GP systems. Finally, thanks to our origins as Apple Distributors, we are able to support the Mac OS platform within the small business environment like few others can.
On the ERP front our main line of business is Microsoft Dynamics GP, but we also are specialists in several key products that greatly enhance this product’s usability and benefits for our customers. Some of these products are ReQlogic (powerful requisition and approvals), Compass Retail Point of Sale, and WennSoft Job Cost and Service Management, among others. On the infrastructure front, we are experts on Small Business Server which allows us to implement big company services to the small and medium enterprise, at a cost they can afford. ICON also distributes world class security solutions like ESET NOD32 antivirus, and BackupAssist.
Our mission and values
Our mission: Help your company make your business processes more efficient, enabling your people to be more productive, and to make more profitable decisions.
These are our mission and values. They are at the heart of how we manage our business. They guide our actions and frame our decisions and the work we do at ICON. More than cute words, they define the character of our company and the way we relate to our customers and partners. Contact us to see how we can make your business better!
- Integrity and honesty.
- Auto-critical and focused on excellence.
- Open and respecting of others.
- Willing to face new challenges.
- Passion for our customers, partners and technology.
- Committed to the high quality of the promised results.
- Proud of our successes and humble in the face of each new project.